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I see a refund processed on my account in PantherPay and my balance is now zero, but my refund status in PAWS has not been updated.

Your refund status in PAWS will be updated by the end of the day. 

Please note:
  • Direct deposit refunds can take between 48-72 hours to be available in your bank account depending on where you bank.  Please check with your bank before attempting to spend your refund.
  • Paper check refunds can take between 5-10 days to be received in the mail.  You must wait 10 business days to request a stop payment on a paper refund check.
Important:  Once a refund has been processed, we are unable to stop it. If a refund is rejected due to incorrect banking information or returned to us due to an incorrect address, it can take between 7 and 10 business days for it to be reissued.

 
Rating: 17 Votes 10 Yes Votes 58% voted yes
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Topic Information
  • Topic #: 28025-6112
  • Date Created: 09/02/2016
  • Last Updated: 03/23/2017
  • Viewed: 1527
I see a refund processed on my account in PantherPay and my balance is now zero, but my refund status in PAWS has not been updated.
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Topic 28025-6112

I see a refund processed on my account in PantherPay and my balance is now zero, but my refund status in PAWS has not been updated.